Operational Efficiency

Achieving more with less is a popular business objective, but it often translates into businesses asking fewer people to work longer and harder for the same reward.

The key is working smarter, starting with removing unnecessary bureaucracy, long-winded policies, ineffective procedures and manual processes.

This means empowering your people and investing in technology to replace mundane, repetitive tasks. It does not mean technology for technology’s sake.

93twenty works with clients to help them identify efficiency opportunities and set a target for their return on investment.

It’s critical to have a target the whole business understands, coupled with ongoing performance visibility and organization-wide accountability for delivering the desired outcome. This could be a single measure as simple as the cost-to-income ratio.

Want to improve and measure
your operational efficiency?

Download our 9 Steps to a
Lower Cost-to-Income Ratio

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